Here's what's included:

  • 1

    Welcome to New Manager Bootcamp!

    • Welcome to New Manager Bootcamp!

    • [Workbook] Manager Toolkit

    • About your instructor

    • How to use laser coaching sessions

    • Get daily tips, best practices and content for new managers in our Facebook group

  • 2

    Module 1: Understand your management strengths

    • Module 1 intro.

    • Video: Kickoff and Module 1

    • Assessment

    • Management strengths

    • Self-reflection questions

  • 3

    Module 2: Hire the right people

    • Module 2 intro.

    • Video: Module 2

    • Sample behavioral-based interview questions

    • Sample performance competencies

    • Best practices for writing job descriptions

    • Resume red flags

    • Interview question generator

    • Interviewer cheat sheet

    • The cost of a bad hire

  • 4

    Module 3: Retain, engage and motivate your team

    • Module 3 intro.

    • What is employee engagement?

    • Video: Module 3

    • Engagement best practices

    • 12 needs a leader must fill

    • Get to know your team

    • Onboarding check-up

    • Stay interview template

    • Bonus: Sample employee engagement questions

    • Self-reflection questions

    • Bonus: Employee experience whitepaper

    • Bonus: Questions to keep employees engaged

    • Exit interviews

  • 5

    Module 4: Maximize productivity

    • Module 4 intro.

    • Empowering employees

    • Video: Module 4

    • Five-step delegation model

    • Take action

    • Make your meetings more effective

    • Self-reflection questions

    • Bonus: Sample scheduling and planner tools

    • Recognizing employee burnout

  • 6

    Module 5: Manage performance

    • Module 5 intro.

    • Why performance reviews are something to look forward to

    • Video: Module 5

    • New Manager's Guide to Feedback ebook

    • One-on-one meetings

    • SMART goal checklist

    • Self-reflection questions

    • Optional reading: one-on-one meetings

    • Bonus: Best-self kickoff template

  • 7

    Module 6: Communicate during conflict and have difficult conversations

    • Module 6 intro.

    • Video: Module 6

    • Resolving workplace conflict

    • Difficult conversations

    • Difficult conversation cheat sheet

    • Difficult conversation planning worksheet

    • Basic guidelines for respectful conversations

    • Terminating an employee

    • Self-reflection questions

  • 8

    Module 7: Keep going on your management journey

    • Course wrap-up

    • Bonus: Manager Action Tool

    • Course feedback

    • What do great managers do every day?

    • Manager reading list

    • Congratulations! You did it!

    • Stay in touch!